flux / chatbots.ts
01 · chatbots
Bots that know
Bots that know
when to stop
From a simple FAQ responder to a retrieval-augmented agent that reads your docs and takes actions. Every reply is traced — you can see exactly why it said what it said.
agent · support-v3
grounded
trace
0 events
Waiting for input…
0
tokens used
—
confidence
0ms
latency
$0.000
cost
tiers
Three levels of bot
tier 1
FAQ responder
Answers from a fixed knowledge base. Deflects the top 40 questions, escalates everything else.
- Website widget
- Fixed knowledge base
- Escalation to email
2 weeks · from $2,400
tier 2 · common
RAG agent
Reads your live docs, tickets and product data. Cites its sources and refuses anything it cannot ground.
- Vector search over your content
- Source citation on every reply
- Auto re-index on change
4 weeks · from $6,800
tier 3
Action agent
Reads and writes. Books, refunds, updates records and opens tickets — inside permission boundaries you define.
- Tool calling into your APIs
- Per-action permission gates
- Full audit log
6–8 weeks · from $14,000